Position Summary

The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for creating a professional and welcoming experience while supporting daily administrative and office operations.

Key Responsibilities

• Greet and assist visitors, clients, and employees in a professional manner.
• Answer, screen, and direct incoming phone calls.
• Manage company email inboxes and respond to inquiries as appropriate.
• Schedule and coordinate meetings, appointments, and conference rooms.
• Maintain visitor logs and issue guest badges when required.
• Receive, sort, and distribute mail, packages, and deliveries.
• Perform data entry, filing, scanning, and document management tasks.
• Order and maintain office supplies and equipment inventories.
• Support various departments with administrative and clerical duties.
• Maintain a clean and organized reception and common areas.
• Assist with special projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, administrative assistant, or office support experience preferred.
• Proficiency with Microsoft Office (Outlook, Word, Excel, and Teams).
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.

Preferred Skills

• Experience with multi-line phone systems.
• Calendar management and appointment scheduling.
• Data entry and recordkeeping.
• Basic office equipment operation (printer, scanner, copier).
• Experience using office management or CRM software.

Physical Requirements

• Ability to remain seated or standing for extended periods.
• Ability to occasionally lift up to 20 pounds.
• Frequent use of computers, telephones, and standard office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.